Frequently Asked Questions
Frequently Asked Questions
What is the difference between Raw Hair and Virgin Hair?
Raw Hair
• 100% unprocessed human hair
• Collected from a single donor
• Can be bleached and colored more easily
• Lasts 4–5 years with proper care
Virgin Hair
• Gently steam-processed to create its texture
• Collected from multiple donors
• Can still be colored, but not as easily as raw hair
• Lasts 2–3 years with proper care
How many bundles do I need?
• 16"-20" — 2-3 bundles
• 22"-26" — 3 bundles
• 28"-30" — 4 bundles (for a fuller look)
Can I bleach or color the hair?
Yes! Both our Raw Hair and Virgin Hair can be colored. Raw Hair lifts more easily, while Virgin Hair can also be colored with proper professional care.
How long does the hair last?
Raw Hair can last 4-5 years, while Virgin Hair can last 2-3 years with proper maintenance.
Does the hair shed or tangle?
Our hair is selected for minimal shedding and tangling. Like all human hair, proper care and maintenance will help keep it looking its best.
Is the hair 100% human hair?
Yes! All Gluxe Hair extensions are made from 100% human hair.
How long does shipping take?
Orders are processed within 3-5 business days before shipping. Once shipped, delivery typically takes 2-5 business days, depending on your location.
Do you accept returns?
Due to the nature of our products, all hair sales are final. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and we'll be happy to assist you.
How can I contact Gluxe Hair?
Email us anytime at mailto:gluxehaircollections@gmail.com, and we'll get back to you as soon as possible.